plus 3, Toyota Sales Slide 16% After Recall as GM, Ford Gain (Update2) - Bloomberg |
- Toyota Sales Slide 16% After Recall as GM, Ford Gain (Update2) - Bloomberg
- Gas Pedal Woes Put Brakes On Toyota Sales - KQED
- Toyota US sales fall 16 percent in January on sales halt - MLive.com
- AP Interview: LaHood says Toyota slow to respond - FederalNewsRadio.com
| Toyota Sales Slide 16% After Recall as GM, Ford Gain (Update2) - Bloomberg Posted: 02 Feb 2010 01:52 PM PST Message from fivefilters.org: If you can, please donate to the full-text RSS service so we can continue developing it.
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| Gas Pedal Woes Put Brakes On Toyota Sales - KQED Posted: 02 Feb 2010 01:38 PM PST Message from fivefilters.org: If you can, please donate to the full-text RSS service so we can continue developing it. February 2, 2010 — 12:13 PMToyota Motor Corp. reported a 16 percent drop in U.S. sales in January after a massive recall and temporary sales halt kept prospective buyers from the showroom floors. Ford Motor Co., General Motors Co. and Nissan Motor Co. may have benefited from Toyota's woes, with each posting strong gains. Ford reported a 25 percent increase; Nissan's sales were up 16 percent; and GM saw a 14 percent rise because of higher fleet and crossover vehicle sales. Crossovers are similar in size to SUVs, but they're on a car frame. Korea's Kia Motors reported its sales were flat last month. Honda Motor Co. saw a 5 percent drop, and Chrysler Group LLC sales fell 8 percent. Sales to rental car companies and other fleet customers pushed Ford sales upward. Retail sales to consumers dipped 5 percent, Ford said. Historically, January is a weak month for U.S. auto sales, but carmakers were expecting an improvement over last year when the poor economy drove sales to a 26-year low. Speaking to reporters at the company's headquarters in the city of Nagoya, Toyota's executive vice president, Shinichi Sasaki, said the recall in several markets may cause more damage than previous quality control issues because of its enormous scale. The company has recalled nearly 4.6 million vehicles in several markets and temporarily halted sales of eight models — including the popular Camry and Corolla. As a result, Toyota sales fell below 100,000 a month for the first time in more than a decade. "This is unprecedented in having caused this huge problem for customers," he said, adding that annual sales targets may be in jeopardy. The company is due to report third-quarter earnings on Thursday. Last month, Toyota predicted global sales would rise 6 percent, but the estimate did not factor in the impact on sales or cost of the recalls. Toyota's shares on the Tokyo exchange have plummeted in the past week, and the company faces lawsuits by U.S. consumers who allege the company ignored evidence of defects in its vehicles. The company announced last week it would recall about 2.3 million vehicles in the U.S. — and stop selling some models — because of a problem with a sticking accelerator pedal. That announcement came on the heels of a previous recall of millions of vehicles because of floor mats that caught on gas pedals. The company plans to fix the sticking gas pedals by installing a steel bar in the pedal assembly to eliminate excess friction between two pieces of the accelerator mechanism. Toyota said the repair will take about 30 minutes per vehicle. On Tuesday, Transportation Secretary Ray LaHood criticized Toyota for being "a little safety deaf" for failing to realize the seriousness of accelerator pedal problems. LaHood told The Associated Press that the Toyota recall is one of the most pressing safety issues he has faced as secretary. Sasaki's comments were the first made by Toyota's leadership since the recalls were announced. Akio Toyoda, company president and grandson of the founder, has yet to formally comment on the company's problems. Jessica Caldwell, a senior analyst for Edmunds.com, said the way the dealerships handle the repairs will be a big factor in whether Toyota retains or loses its customers. "The dealership is really going to make or break Toyota in how they handle these recalls," Caldwell said. "Especially with something safety-related, you have to treat people well." Caldwell said that from the consumer's standpoint, the accelerator problem and the gas pedals sticking in the floor mats will be viewed as one incident because of their proximity to one another. Because Toyota has had a good track record for safety and reliability, she predicts customers will be willing to give the automaker another chance. "Even with Johnson & Johnson and [tainted] Tylenol — people still buy Tylenol. I think Toyota will bounce back," Caldwell said. Dealers were expected to begin receiving repair kits for the sticking accelerator pedals late Tuesday. Tammy Darvish, head of Darcars Toyota in Silver Spring, Md., said she and some other dealers plan to stay open around the clock to make repairs once they receive the parts. In addition to the accelerator problems, the National Highway Traffic Safety Administration is looking into the possibility that there is an electronics problem in the vehicles being recalled. A Toyota executive has said the company investigated that claim and found nothing. As U.S. automakers try to cash in by encouraging Toyota owners to trade their cars in for new, U.S.-built vehicles, Caldwell urged drivers to put the brakes on their emotions. "Anyone trying to trade in a Toyota — my advice would be, 'Don't do it!'" she said, adding that Toyotas will be undervalued right now. "Wait until after the fix has been done. Toyota prices will inevitably rebound." Jim Lentz, head of Toyota's U.S. division, has admitted the recalls are embarrassing. He spent much of Monday trying to shore up customer confidence in the brand in interviews with the media. On NPR's All Things Considered, Lentz said the reinforced accelerator pedals that dealerships will begin installing on affected vehicles this week are safe. "I drive Toyota products, my wife drives Toyota products, my family drives Toyota products, friends and neighbors drive Toyota products, and I can tell you that I wouldn't have loved ones in our products if I didn't think they were safe," Lentz said. He said the company is concentrating on trying to make the repair process quick and painless for customers. "We want to get the customers back on the road with the fix as quickly as we possibly can," he said. Reported and written by Deborah Tedford, with additional reporting by NPR's Anthony Kuhn, Louisa Lim and Frank Langfitt and including material from The Associated Press Source: NPR Five Filters featured article: Chilcot Inquiry. Available tools: PDF Newspaper, Full Text RSS, Term Extraction.  This posting includes an audio/video/photo media file: Download Now |
| Toyota US sales fall 16 percent in January on sales halt - MLive.com Posted: 02 Feb 2010 12:33 PM PST Message from fivefilters.org: If you can, please donate to the full-text RSS service so we can continue developing it. By The Associated PressFebruary 02, 2010, 2:06PM Toyota U.S. sales fell 16 percent in January due in large part to halted sales of vehicles due to a faulty gas pedal.DETROIT — Toyota says its U.S. sales fell 16 percent in January as the Japanese automaker halted sales of its most popular vehicles during the final week of the month.Other automakers have been reporting stronger January sales compared with a year ago, when sales fell to a 26-year low. But worries about faulty gas pedals forced Toyota last week to suspend sales of eight models, including top-sellers like the Camry, the Corolla and the RAV4. Toyota has recalled 2.3 million of the vehicles in the U.S. and on Monday stopped production of the affected models. It has begun shipping a fix to dealers and will resume selling the affected vehicles once dealers install the repair to vehicles on their lots. It will resume production next week. Five Filters featured article: Chilcot Inquiry. Available tools: PDF Newspaper, Full Text RSS, Term Extraction. |
| AP Interview: LaHood says Toyota slow to respond - FederalNewsRadio.com Posted: 02 Feb 2010 01:45 PM PST Message from fivefilters.org: If you can, please donate to the full-text RSS service so we can continue developing it.
By KEN THOMAS and STEPHEN MANNING Associated Press Writers
WASHINGTON (AP) - The Obama administration's top transportation official sharply criticized Toyota Motor Corp. on Tuesday for dragging its feet on safety concerns over its gas pedals, suggesting the automaker was "a little safety deaf" to mounting evidence of problems. Transportation Secretary Ray LaHood told The Associated Press that federal safety officials had to "wake them up" to the seriousness of the safety issues that eventually led Toyota to recall millions of popular brands like Camry and Corolla. That included a visit to Toyota's offices in Japan to convince them to take action. "They should have taken it seriously from the very beginning when we first started discussing it with them," LaHood told AP. "Maybe they were a little safety deaf." LaHood also said the government was considering civil penalties for Toyota over its handling of the recalls but declined to elaborate. The potential fines were first reported by the Detroit News. The largest auto industry fine came in 2004, when General Motors paid $1 million for responding too slowly on a recall of nearly 600,000 vehicles over windshield wiper failure. The pointed comments came as Toyota showed just how painful the recall has been for the automaker that makes some of the best-selling vehicles in the United States. Sales fell 16 percent in January, hurt by Toyota's decision to halt sales while it sorted out a fix for problems with faulty gas pedals. Most other automakers reported sales gains for the month as the broader industry continued to show signs of improvement. One of the more trusted brands of cars and trucks, Toyota is scrambling to repair both vehicles subject to its broad recalls and its image with consumers. Toyota executives apologized Monday to consumers for the problems, which has shaken the confidence of many Toyota drivers. That problem prompted the company to recall 2.3 million vehicles two weeks ago in the United States. Toyota hopes a small steel insert the size of a postage stamp will solve problems with friction that are blamed for the potential glitch. Dealers said they expected to receive parts for the fix starting Wednesday. LaHood said the Toyota recalls "may be the most serious safety issue that we have faced here at DOT" during his tenure. "This is a big deal, this is a big safety issue," LaHood said. Asked for reaction to LaHood's comments to the AP, Toyota said in a statement Tuesday: "Nothing is more important to us than the safety and reliability of the vehicles our customers drive. Secretary LaHood said to us that the soonest possible action would be in the best interests of our customers, and we took his advice very seriously and instituted a recall." "We are very grateful for his advice and we feel that we have been given a chance to regain our customers' trust," Toyota said. LaHood said there appeared to be a disconnect between Toyota's North American offices and the company's headquarters in Japan. Toyota officials in North America took the problem seriously, but the Japan operation needed to be prodded, he said. LaHood said it took a trip by a top transportation official to Japan "to wake them up to the idea that this is a serious issue." LaHood confirmed that the government was investigating potential electronic problems in the Toyota vehicles but declined to discuss the ongoing investigation. A Transportation official, who was not authorized to speak publicly about the investigation, said the government was taking a fresh look at the electronic throttle control system and potential electromagnetic interference. In October, Toyota recalled more than 4 million vehicles to replace floor mats that were suspected of causing accelerators to get stuck, leading to crashes. The recall has since grown to more than 5 million vehicles. Toyota has announced a separate fix for that problem, and parts for that repair are expected to arrive at dealerships beginning later this week. Beginning in 2003, the government conducted several investigations into reports of unwanted acceleration involving Toyota vehicles but failed to find any evidence that the vehicles were defective. When the government probed reports of floor mats in Lexus vehicles jamming gas pedals, Toyota said there was "no possibility of pedal interference" with the floor mats if they were placed properly and secured. But a government survey of Lexus owners found dozens of reports of sudden acceleration and evidence that in some crashes owners had pressed hard on the brakes but failed to stop the vehicles. The investigation led Toyota to recall an accessory all-weather floor mat for 55,000 Lexus vehicles in September 2007. The problems grew last August when a California Highway Patrol officer and three family members were killed in a high-speed crash aboard a 2009 Lexus ES350. The Lexus hit speeds exceeding 120 mph, struck a sport utility vehicle, launched off an embankment, rolled several times and burst into flames as a family member called 911. LaHood said the seriousness of the issue was clear after federal officials listened to 911 tapes from the crash. The caller told the dispatcher that the accelerator was stuck and the vehicle was speeding up shortly before the call goes dead. "It's a serious safety issue," LaHood said. "We're not going to sit by and let these kinds of crashes occur without them taking very, very quick action." Congress is expected to also take a close look at the government's role in the Toyota recalls. LaHood and Yoshi Inaba, chairman and CEO of Toyota Motor North America, were asked to testify next week in front of the House Oversight and Government Reform. Separately, the investigative panel of the House Energy and Commerce Committee is planning a Feb. 25 hearing on the Toyota cases. That panel asked Toyota Tuesday for more information on the timing of its recall and its proof that electronics were not to blame for the pedal problems. (Copyright 2010 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.) Five Filters featured article: Chilcot Inquiry. Available tools: PDF Newspaper, Full Text RSS, Term Extraction.  This posting includes an audio/video/photo media file: Download Now |
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